Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences and provide features such as live chat and anonymised tracking data to third party applications like Google Analytics.

Cookies are tiny text files stored on your computer when you visit certain web pages. At ridgewayathome.com we use cookies to remember you when you return to our site.

If you don’t wish to enable cookies, you’ll still be able to browse the site and use it for research purposes.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related items to show you when you’re browsing.

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website. We know you’d expect nothing less from us, and please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.

Our cookies policy

To make full use of the online shopping and personalised features on ridgewayathome.com, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘key’ that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies from ridgewayathome.com, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Third party cookies

When you visit ridgewayathome.com you may notice some cookies that aren’t related to ridgewayathome.com. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

To enable cookies

If you’re not sure of the type and version of web browser you use to access the Internet:

For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option

How to check cookies are enabled for PCs

  • Google Chrome
    • Click on ‘Tools’ at the top of your browser window and select Options
    • Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
    • Now select ‘Allow local data to be set’
  • Microsoft Internet Explorer 6.0, 7.0, 8.0
    • Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
    • Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
    • Settings above Medium will disable cookies
  • Mozilla Firefox
    • Click on ‘Tools’ at the top of your browser window and select Options
    • Then select the Privacy icon
    • Click on Cookies, then select ‘allow sites to set cookies’
  • Safari
    • Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
    • Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
    • Click ‘Save’

How to check cookies are enabled for Macs

  • Microsoft Internet Explorer 5.0 on OSX
    • Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
    • Scroll down until you see ‘Cookies’ under Receiving Files
    • Select the ‘Never Ask’ option
  • Safari on OSX
    • Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
    • Click on ‘Security’ then ‘Accept cookies’
    • Select the ‘Only from site you navigate to’
  • Mozilla and Netscape on OSX
    • Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
    • Scroll down until you see cookies under ‘Privacy & Security’
    • Select ‘Enable cookies for the originating web site only’
  • Opera
    • Click on ‘Menu’ at the top of your browser window and select ‘Settings’
    • Then select ‘Preferences’, select the ‘Advanced’ tab
    • Then select ‘Accept cookies’ option

All other browsers

Please consult your documentation or online help files.